My package from Conserv has arrived! Now what?
Congratulations! 🎉You've just made a giant step toward better preventive care for your collection by subscribing to Conserv's monitoring service! We're so excited to help, and we can't wait to hear what you think. But first, we need to get your equipment set up and running properly so you can really start digging into your data. Follow these steps to get started:
Environmental monitoring with Conserv is simple, and with a good plan it's easy to get started. A good plan starts with a few questions:
1. What spaces need to be monitored? A space is just what it sounds like. A place within your building that you need to monitor. This could be a storage area, a lab, a gallery, etc.
2. Where are the sensors going to go in each space? It's best to place the sensor somewhere that is stable, out of direct sunlight, with good airflow. A shelf, a cabinet, or on the wall all work.
3. Where am I going to put the gateways? The gateway is the heart of the system, and should be centrally located relative to the sensors so that the signal can get through. If your facility is particularly large, it may take more than one.
If you need some help deciding where things should go, Conserv's support team is ready to help! If you have a floor plan or building map you can share with us, all the better.
Step 1: Set up your Conserv Cloud account
This is the most important part of the process; you'll need to make sure you've gone into your account and gotten everything ready for your monitoring system to come online. Here are a few tips for getting set up:
If you'd like more information on any of these topics, don't hesitate to reach out! We're always happy to walk you through any of these processes.
Step 2: Open your Conserv equipment packages
When you open your box(es) of Conserv equipment, you'll notice several different parts and attachments alongside your sensors:
Step 3: Set up your Conserv Gateway
In order to start your monitoring system properly, you'll need to connect your Conserv Gateway first and make sure it's online. You'll notice on the Sensors dashboard in your Conserv account that you have a card for each of your gateways at the very bottom of the page. Once a gateway is connected, its card will update to reflect its connection.
Make sure you're setting up your gateway in the best possible location for your building. Need help figuring that out? Let us know and we're happy to offer some advice!
To set up your gateway, first decide whether you are going to use your building's network or if you're using the gateway's built-in SIM card. If you're using a network, you'll need to attach the gateway to a port using the ethernet cable included in your Conserv box. If you're going to use cell service, you don't need to attach the ethernet cable.
Next, screw the included antenna onto the gateway and direct it upwards. And, finally, attach the included power cord, and plug it into your power source. You should start seeing a flashing green light on the top left corner of your gateway.
Conserv's gateway is set up to automatically connect. If, for some reason, it's not connecting, Conserv support can work with your IT team to get it sorted out. Before you contact support, though, make sure to check out these gateway troubleshooting tips.
Step 4: Install your Conserv Sensors
The final step is to install the sensors! We find it's helpful to note the serial numbers (as seen below) of the sensors when you're installing them, so you'll know which sensor goes in which space.
Once you are ready to place the sensor, pull the plastic battery tab out of the back of the device. Within a few seconds you should see a blue light on the back - that's the signal that the sensor is starting up, and will start sending data soon. Place it where you want it, and you're done!
Conserv sensors will fine tune their radio transmissions to maximize range and minimize battery life. It's important to wait to activate the device until it's where it will be installed. In the event that you need to move a sensor to a new space, it might need to be reset in the new location so it can relocate the gateway signal.
You have several options in terms of how you can install these sensors. There are command strips included in your kit that have proven to be very handy, and there are also built-in magnets in the sensor for easy installation to metal objects, such as cabinets. It's up to you to determine the best method of installation for your institution.