Setting up your new Conserv Monitoring System

My package from Conserv has arrived! Now what?

Congratulations! 🎉You've just made a giant step toward better preventive care for your collection by subscribing to Conserv's monitoring service!


Getting Prepared

Getting prepared for your Conserv package to arrive is simple. Here's a checklist.

  1. Setup a Conserv Cloud software account. If you're not sure if you have an account yet please reach out to Melissa King (
  2. What spaces need to be monitored?  A space is just what it sounds like.  A place within your building that you need to monitor.  This could be a storage area, a lab, a gallery, etc.
  3. Where are the sensors going to go in each space?  It's best to place the sensor somewhere that is stable, out of direct sunlight, with good airflow.  A shelf, a cabinet, or on the wall all work.
  4. Where am I going to put the gateways?  The gateway is the heart of the system, and should be centrally located relative to the sensors so that the signal can get through.  If your facility is particularly large, it may take more than one.

If you need some help deciding where things should go, Conserv's support team is ready to help!  If you have a floor plan or building map you can share with us, all the better.

Receiving Your Package

In your box you should have the following pieces and parts.

Conserv Kit


💡 Your package probably contains multiple Conserv sensors and might also contain water leak, outdoor temp/RH, or cold storage sensors.

Step 1: Set up your Conserv Cloud account

This is the most important part of the process; you'll need to make sure you've gone into your account and gotten everything ready for your monitoring system to come online. Here are a few tips for getting set up:

Inviting team members to join Conserv

Setting up a new Location

Setting up a new Space

Setting up a new Sensor

How to organize your Locations and Spaces

Assigning Sensors to Spaces

If you'd like more information on any of these topics, don't hesitate to reach out! We're always happy to walk you through any of these processes.

Step 2: Open your Conserv equipment packages

When you open your box(es) of Conserv equipment, you'll notice several different parts and attachments alongside your sensors:

Step 3: Set up your Conserv Gateway

In order to start your monitoring system properly, you'll need to connect your Conserv Gateway first and make sure it's online. You'll notice on the Sensors dashboard in your Conserv account that you have a card for each of your gateways at the very bottom of the page. Once a gateway is connected, its card will update to reflect its connection.

Screen Shot 2021-01-12 at 12.57.37 PM

Make sure you're setting up your gateway in the best possible location for your building. Need help figuring that out? Let us know and we're happy to offer some advice!

To set up your gateway, first decide whether you are going to use your building's network or if you're using the gateway's built-in SIM card. If you're using a network, you'll need to attach the gateway to a port using the ethernet cable included in your Conserv box. If you're going to use cell service, you don't need to attach the ethernet cable.

Next, screw the included antenna onto the gateway and direct it upwards. And, finally, attach the included power cord, and plug it into your power source. You should start seeing a flashing green light on the top left corner of your gateway. 

Gateway 1

Conserv's gateway is set up to automatically connect. If, for some reason, it's not connecting, Conserv support can work with your IT team to get it sorted out. Before you contact support, though, make sure to check out these gateway troubleshooting tips.

Step 4: Install your Conserv Sensors

The final step is to install the sensors! We find it's helpful to note the serial numbers (as seen below) of the sensors when you're installing them, so you'll know which sensor goes in which space. 

Conserv Sensor SN

Once you are ready to place the sensor, pull the plastic battery tab out of the back of the device. Within about 10 seconds you should see a blue light on the back - that's the signal that the sensor is starting up, and will start sending data soon. After 10 minutes your data should be flowing into your Conserv Cloud account on the sensors page. Once it is doing that you can place the sensor in its intended location. If the sensor takes longer than 10-12 minutes to update then there is likely an interruption in signal between the gateway and the sensor. You might want to move the gateway or sensor so they are closer in proximity. It also helps to put the gateway up higher in the room so the signal does not have to go through as many materials to get from the sensor.

You have several options in terms of how you can install these sensors. There are command strips included in your kit that have proven to be very handy, and there are also built-in magnets in the sensor for easy installation to metal objects, such as cabinets. It's up to you to determine the best method of installation for your institution.

That's all, folks! Check your Conserv account about 10 minutes after placing your sensors to watch the data start flowing.

Happy monitoring!