--- title: Troubleshooting | Help center description: Having an issue with your Conserv equipment or your Conserv Cloud account? Here's some quick tips to help you troubleshoot. --- [Skip to content](https://support.conserv.io/knowledge/troubleshooting#main-content) English Show submenu for translations [Contact us](https://support.conserv.io/knowledge/kb-tickets/new) [![Cnsrv\_wmM\_mix\_rgb - MEDIUM-1.png\]](https://support.conserv.io/hs-fs/hubfs/Cnsrv_wmM_mix_rgb%20-%20MEDIUM-1.png?height=40&name=Cnsrv_wmM_mix_rgb%20-%20MEDIUM-1.png)](https://conserv.io/) - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) Open main navigation Close main navigation - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) - English Show submenu for translations - [Contact us](https://support.conserv.io/knowledge/kb-tickets/new) - [Contact Us](https://support.conserv.io/knowledge/kb-tickets/new) [Contact Us](https://support.conserv.io/knowledge/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help center](https://support.conserv.io/knowledge) 2. [Troubleshooting](https://support.conserv.io/knowledge/troubleshooting) # Troubleshooting Having an issue with your Conserv equipment or your Conserv Cloud account? Here's some quick tips to help you troubleshoot. - [Resolve Initial Setup Issues](https://support.conserv.io/knowledge/resolve-initial-setup-issues) ## Troubleshoot Conserv Cloud Issues - [Resolve a Flickering Issue](https://support.conserv.io/knowledge/resolve-flickering-issue) - [Resolve Missing Sensors in Dashboard](https://support.conserv.io/knowledge/resolve-missing-sensors-dashboard) - [Find and Recover a Deleted Sensor](https://support.conserv.io/knowledge/recover-deleted-sensor) - [Resolve Import Issues](https://support.conserv.io/knowledge/resolve-import-issues) - [Resolve Issues with Offline Alerts](https://support.conserv.io/knowledge/resolve-issues-offline-alerts) - [Resolve Issues Receiving Email or Text Alerts](https://support.conserv.io/knowledge/resolve-issues-email-text-alerts) - [Resolve Sign-In Issues](https://support.conserv.io/knowledge/resolve-sign-in-issues) See less ▼ ## Troubleshoot Sensor Issues - [Improve Sensor Signals](https://support.conserv.io/knowledge/improve-sensor-signals) - [Resolve an Offline Sensor Issue](https://support.conserv.io/knowledge/resolve-offline-sensor) - [Resolve New Sensor Not Coming Online](https://support.conserv.io/knowledge/resolve-new-sensor-not-coming-online) - [Reset a Sensor](https://support.conserv.io/knowledge/reset-a-sensor) - [Resolve Unreliable Sensor Reporting](https://support.conserv.io/knowledge/resolve-unreliable-sensor-reporting) - [View Sensor Connectivity Indicators](https://support.conserv.io/knowledge/view-sensor-connectivity-indicators) - [Resolve Unusual Humidity Spikes](https://support.conserv.io/knowledge/resolve-unusual-humidity-spikes) - [Compare Sensors with Building Information](https://support.conserv.io/knowledge/compare-sensors-with-building-information) - [Change Device Batteries](https://support.conserv.io/knowledge/change-device-batteries) See less ▼ ## Troubleshoot Gateway Issues - [Resolve an Offline Gateway Issue](https://support.conserv.io/knowledge/resolve-an-offline-gateway-issue) - [Improve Gateway Signals](https://support.conserv.io/knowledge/improve-gateway-signals) - [Resolve an Unknown Status](https://support.conserv.io/knowledge/resolve-an-unknown-status) - [Extend the Battery Backup](https://support.conserv.io/knowledge/extend-battery-backup) - [Troubleshooting RAK Gateway - LED indicators](https://support.conserv.io/knowledge/troubleshooting-rak-gateway) ## Troubleshoot Conserv Cloud Mobile App Issues - [Resolve Firmware Update Errors](https://support.conserv.io/knowledge/resolve-firmware-update-errors) - [Resolve "Country Not Available!" Mobile App Error](https://support.conserv.io/knowledge/resolve-country-not-available) - [Resolve Missing Sensors in Latest Readings](https://support.conserv.io/knowledge/resolve-missing-sensors-in-latest-readings) - [Introduction](https://support.conserv.io/knowledge/introduction) - [Technical Details and Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications#main-content) - [Sensor Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications#sensor-specifications) - [Other Sensor Information](https://support.conserv.io/knowledge/technical-details-and-specifications#other-sensor-information) - [Gateway Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications#gateway-specifications) - [Conserv Cloud Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications#conserv-cloud-specifications) - [Installation and Setup](https://support.conserv.io/knowledge/installation-and-setup#main-content) - [Initial Setup](https://support.conserv.io/knowledge/installation-and-setup#initial-setup) - [Add, Move, Swap and Merge Sensors](https://support.conserv.io/knowledge/installation-and-setup#add-move-swap-and-merge-sensors) - [Configure Conserv Cloud](https://support.conserv.io/knowledge/configure-conserv-cloud#main-content) - [Organize and Manage Locations and Spaces](https://support.conserv.io/knowledge/configure-conserv-cloud#organize-and-manage-locations-and-spaces) - [Import Data](https://support.conserv.io/knowledge/configure-conserv-cloud#import-data) - [Configure Levels](https://support.conserv.io/knowledge/configure-conserv-cloud#configure-levels) - [Configure Events and Alerts](https://support.conserv.io/knowledge/configure-conserv-cloud#configure-events-and-alerts) - [Profile and Account Management](https://support.conserv.io/knowledge/profile-and-account-management) - [Manage Sensors](https://support.conserv.io/knowledge/manage-sensors) - [Integrated Pest Management](https://support.conserv.io/knowledge/integrated-pest-management) - [Analytics and Reports](https://support.conserv.io/knowledge/analytics-and-reports#main-content) - [Manage Analytics Data](https://support.conserv.io/knowledge/analytics-and-reports#manage-analytics-data) - [Preservation Metrics](https://support.conserv.io/knowledge/analytics-and-reports#preservation-metrics) - [Reports](https://support.conserv.io/knowledge/analytics-and-reports#reports) - [Mobile app](https://support.conserv.io/knowledge/mobile-app) - [Troubleshooting](https://support.conserv.io/knowledge/troubleshooting#main-content) - [Troubleshoot Conserv Cloud Issues](https://support.conserv.io/knowledge/troubleshooting#troubleshoot-conserv-cloud-issues) - [Troubleshoot Sensor Issues](https://support.conserv.io/knowledge/troubleshooting#troubleshoot-sensor-issues) - [Troubleshoot Gateway Issues](https://support.conserv.io/knowledge/troubleshooting#troubleshoot-gateway-issues) - [Troubleshoot Conserv Cloud Mobile App Issues](https://support.conserv.io/knowledge/troubleshooting#troubleshoot-conserv-cloud-mobile-app-issues) - [Community, Support, and Updates](https://support.conserv.io/knowledge/community-support-and-updates) - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) [![Chill listening crop-3](https://support.conserv.io/hs-fs/hubfs/Cnsrv_wmM_mix_rgb-1.png?width=108&height=24&name=Cnsrv_wmM_mix_rgb-1.png "Chill listening crop-3")](https://conserv.io) Copyright © 2026, Conserv Solutions Inc.