Recommended Event Setup: Extreme Temperature

Conserv recommends for all of our customers to set up a few key events. Here is the template/instructions on how to set up an event for extreme temperature.

It is incredibly valuable to have real time data when it comes to knowing about issues in your environment as quickly as possible! We believe that all of our customers should set up an event that notifies about extreme conditions and here are the instructions on how to do that:


1. Make sure you've set up your notification settings and have entered your phone number if you wish to get SMS alerts. You will have an option of having SMS notifications, email notifications, or both.


2. Go to the event setup page: Screen Shot 2024-06-07 at 1.04.01 PM


3. Click the purple "New Event" button on the top right of the screen. (NOTE: you must be an admin on the account in order to create new events).


4. We'll start by creating an event for temperature, but we think you may also want to do one for relative humidity. Name the event something that will indicate an emergency, something like "Temperature Emergency,"  or  "Extreme Temperature." It probably makes sense to make the scope for this event be "Everywhere," unless you have a sensor in a space (or outdoor space) that may trigger this alert too often. In that case, you may want to select this alert to reflect all the sensors in spaces where you're especially concerned about extreme temperature.  

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5. When defining the event choose "Temperature" make the condition "Outside a range," and then select your range. REMEMBER: we are defining extreme conditions. This is the kind of notification you may want over the weekend that may indicate a real emergency. For most of our customers below 40F and above 85F is a good starting point, but obviously this is wholly dependent on your local climate and building capacity. You want to avoid getting too many notifications (notification fatigue is REAL), and you may need to look at your data to see what makes the most sense!

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6. Setting up the "Event Trigger" is an important way to control how often we get notified by this particular event. When it comes to emergencies, we likely will want to know as soon as possible. So for this instance, we recommend selecting a duration of 1 minute to trigger the start of the event and your event notification. For the end of the event, you may want to give the sensor a bit of time to solidly be back in within range before we officially call that event "over." This is to avoid you getting numerous notifications if the temperature is hovering around the threshold. We recommend creating a duration of at least 1 hour before you consider the event "over." This means that the temperature for the sensor that is triggering the event has to have readings within range for one full hour for the event to be considered over.

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7. The final step is to subscribe and to add additional subscribers to the event. If you want to subscribe someone that doesn't have an account, you can type in an email address and it will prompt the invitee to join Conserv so they can get the notifications. Remind them to check their personal notification settings!

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8. That's it! You should get a confirmation that you've been subscribed to the event. So long as the event toggle remains on and you are subscribed, you will get the notifications. If you keep the event toggle on and unsubscribe, the software will continue to record events in the "Events" tab.