Import Data
      Back to home
      1. Help center
      2. Configure Conserv Cloud
      3. Import Data

      Import Data from Hanwell

      Import the data from your Hanwell data loggers to try out Conserv Cloud.

      Request a free account today if you would like to try out Conserv Cloud with data from your Hanwell loggers.

      Table of Contents 

                Before You Begin

                Before you import your HOBO data into Conserv Cloud, prepare your data file.

                Tip

                Avoid importing files into Conserv Cloud that have more than 30,000 rows. Large(r) files will still work, but they will take several minutes and are more likely to run into errors.

                Export Data from EMS

                1. From the live view, find the sensor you need, and select View graph button under the Data column.
                2. Select the start date and period of time you wish to download. Click SUBMIT.
                3. Click the Export CSV data button on the top menu.

                Export Data from Hanlog32USB

                Download Data

                1. Connect your data logger to your computer.
                2. Open Hanlog32USB software.
                3. Click Download Data Logger.
                4. Set the start time for your data collection period.
                5. Click Download to retrieve all data.
                6. Enter a name for your data file. Click Save.

                Export as CSV

                1. Click Graph Data. Open the file you saved when you downloaded the data in the previous step.
                2. Right-click anywhere on the graph. In the dialog that appears, select Text View and click OK.
                3. On the top left of the window, click Save dataset as CSV file.
                4. Enter a name for your CSV file. Click Save.
                  The CSV file is now ready to start the import process into Conserv Cloud.

                Import Process 

                Start the Import

                1. Sign in to Conserv Cloud.
                2. In the left navigation menu, select Import.
                3. Click + (Import Data).
                4. Select Hanwell as the sensor type.
                5. Click NEXT STEP.

                Upload Your File 

                1. Drag your files to the dialog or select the files to upload from your computer. 
                2. Click NEXT STEP. 

                Map the Data

                ⚠️ The Mapping screen will be phased out soon as it is not necessary to perform the import for Hanwell any more. Some Hanwell users have reported (February 2025) their imports fail.

                We have determined this may be due to the mapping screen where you are asked to drag over the columns on the left to the columns on the right. If you are uploading a Hanwell file, ignore this step and just click NEXT STEP.

                1. Drag the fields from Conserv (left) to match the fields from your file (right): 
                  1. Temperature
                  2. Relative humidity (RH)
                  3. Illuminance (if applicable)
                  4. Date and time
                2. Verify that temperature units match your data (Fahrenheit or Celsius).
                3. Click NEXT STEP. 

                  Verify Data Format

                  Ensure your data follows the correct format: 

                  • Pay attention to the Year, Month, Day, Hours, Minutes and Seconds as well as AM/PM. They should all match your date format exactly. Any extra character (including spaces) can cause a mismatch and formatting error.
                  • Temperature and RH values should be numbers.

                    Configure Time Zone

                    1. Select your time zone from the available options.
                    2. If your data is recorded in a different time zone:
                      1. Note the UTC offset for accurate data mapping
                      2. For example, GMT or UTC is UTC-0

                    Caution

                    The time zones in the dropdown list are all Standard. They do not take into account Daylight Savings practices in various countries. Please keep this in mind when you pick the number of hours difference from UTC to match your readings.

                    Complete the Import

                    1. After mapping the data, click NEXT STEP.
                    2. Wait. The process may pause at 5%, 10% and 55%. Large files may take several minutes. When the Import Complete! message comes up, click NEXT STEP.
                    3. Choose to Create a new sensor or Merge with an existing sensor. 
                    4. If you plan to import data regularly from the same device, consider merging with an existing sensor. 
                    5. Click FINISH.

                    Known Issues

                    Create and move into space does not work 

                    We are aware that the Create and move into space option at the end of the import process is not working at this time. 

                    Stalling at 55% 

                    If your file is over 30,000 rows, you may expect to need to wait several minutes for the upload to complete. The bigger the file, the longer the wait. The file is still uploading in the background. 

                    As long as you do not close the Conserv Cloud tab or window, the import will continue and send you an email when it finishes. You may navigate away from the import pop up at this point, but you will lose the option to merge the sensor when the import finishes and will need to merge manually afterwards. 

                    Support 

                    If you encounter issues during the import process, reference our Resolve Importing Issues article.