If you're using the ethernet cable to connect your Conserv gateway to a network, here are some tips on our ports and protocols that you might find useful.
There are two protocols that we use (TCP and UDP) and our gateway will connect out on the following ports:
1700 (UDP) - This is the port our gateway uses to send sensor messages. Outbound access on this port is required for sensor messages to be sent successfully.
1883 / 8884 (TCP and UDP) - These are the ports our gateway uses to connect its MQTT connection, used for gateway statistics and extended system health information. Sensor messages will still be sent if this port is blocked, but some extra information used for troubleshooting by Conserv support will not. We may ask you to open this port if we are working on an issue together.