If you're using the ethernet cable to connect your Conserv gateway to a network, here are some tips on our ports and protocols that you might find useful.
Outbound access requirements:
Open ports on the Conserv Gateway
Conserv gateways ship with most services disabled for security purposes. The one exception to this is SSH, or Secure Shell, access. SSH is occasionally used by Conserv to assist local IT teams in troubleshooting the gateway. SSH access to the gateway is secured with a complex set of credentials.
If corporate policy requires that all ports on devices be closed, please contact Conserv support and we can disable that port on your gateway. Note that this might make it harder for Conserv to support you in the future. As an alternative, you can consider putting the gateway onto a separate VLAN to isolate it from the rest of your network.
Static IP for your Conserv Gateway
If your IT Department wishes to give you a static IP for the Conserv gateway, we can change those settings for you. Please contact Conserv Support and provide the following information:
- IP address
- Subnet mask
- Network gateway IP