Initial Setup
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      Activate Smart Tape Leak Detection Sensor

      Instructions to activate your Smart Tape Leak Detection Sensor for the first time.

      Table of Contents

      What the Smart Tape Leak Detection Sensor Does

      The Smart Tape Leak Detection Sensor is a LoRaWAN-enabled water leak detector that checks for water every minute using 12 sensor electrodes. It is a battery-powered wireless communication with a typical range of 500m to 1km indoors.

      When 1 or more electrodes detect water, the device immediately sends an emergency message. 

      Before You Begin

      • Make sure your your Conserv gateway is already online.
      • Make sure your Smart Tape Leak Detection Sensor is already showing up as a card on your dashboard.
      • If it is not there, contact the Conserv Support Team and send a clear picture of this sticker on your device or send us the last four characters indicated here. These four characters are what we will use as the serial number for your device.
        LAIIER-serial-number

      Attach the Sensor and Power On the Device

      Before you power on the Smart Tape Leak Detection Sensor, connect the sensor.

      1. Twist the dial counterclockwise to open the enclosure. 

      2. Lift the black lever on the beige connector (watch the video below for a good visual).

      3. Insert the sensor print-side up until both tabs click into place. Make sure it clicks and the tape is well-seated. Check that the little tabs that remain on the outside are flush against the body of the device.

      4. Push the black lever back down to lock the connector.

      5. Remove the battery safety tab.
        The LED should flash cyan and yellow as the device powers up.

      The device now runs its self-test:

      • Blue/Yellow: Battery is connecting

      • Blue: Connecting to the network

      • White/Magenta: Running test

      • Green: Pass

      • Yellow: Water detected on sensor

      • Red: Sensor not connected

      If stuck on blue, move the device closer to the gateway. If flashing yellow or red, re-seat the sensor - as seen in the video above making sure that the tape has clicked into place in the sensor.

      6. Once the LED is green, close the lid and twist the dial clockwise to lock.

      Watch this video for a full walkthrough of the above instructions

      On the Conserv Cloud Dashboard

      From the dashboard, you can view:

      • Status: Online/Offline (if you refresh the page and it indicates if the sensor was "last seen")

      • Signal Strength: Move closer to the gateway if Poor

      Important

      LAIIER Leak Detectors check in with the software only once every 24h from factory settings. Once you have brought your detector online, contact the Conserv Support Team to change your check in frequency so the leak detector does not send false offline alerts.

      Set Up Leak Alerts

      To set up leak alerts, see this article: Set up Events for Leaks

      Troubleshooting and Support