Instructions to activate your Smart Tape Leak Detection Sensor for the first time.
Table of Contents
What the Smart Tape Leak Detection Sensor Does
The Smart Tape Leak Detection Sensor is a LoRaWAN-enabled water leak detector that checks for water every minute using 12 sensor electrodes. It is a battery-powered wireless communication with a typical range of 500m to 1km indoors.
When 1 or more electrodes detect water, the device immediately sends an emergency message.
Before You Begin
- Make sure your your Conserv gateway is already online.
- Make sure your Smart Tape Leak Detection Sensor is already showing up as a card on your dashboard.
- If it is not there, contact the Conserv Support Team and send a clear picture of this sticker on your device or send us the last four characters indicated here. These four characters are what we will use as the serial number for your device.
Attach the Sensor and Power On the Device
Before you power on the Smart Tape Leak Detection Sensor, connect the sensor.
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Twist the dial counterclockwise to open the enclosure.
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Lift the black lever on the beige connector (watch the video below for a good visual).
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Insert the sensor print-side up until both tabs click into place. Make sure it clicks and the tape is well-seated. Check that the little tabs that remain on the outside are flush against the body of the device.
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Push the black lever back down to lock the connector.
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Remove the battery safety tab.
The LED should flash cyan and yellow as the device powers up.
The device now runs its self-test:
- Blue/Yellow: Battery is connecting
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Blue: Connecting to the network
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White/Magenta: Running test
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Green: Pass
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Yellow: Water detected on sensor
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Red: Sensor not connected
If stuck on blue, move the device closer to the gateway. If flashing yellow or red, re-seat the sensor - as seen in the video above making sure that the tape has clicked into place in the sensor.
6. Once the LED is green, close the lid and twist the dial clockwise to lock.
Watch this video for a full walkthrough of the above instructions
On the Conserv Cloud Dashboard
From the dashboard, you can view:
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Status: Online/Offline (if you refresh the page and it indicates if the sensor was "last seen") - Signal Strength: Move closer to the gateway if Poor
Updating Leak Detector Check-in Frequency
Important - Contact Conserv Support Team after activation
LAIIER Leak Detectors check in with the software only once every 4h from factory settings. This will set off false offline sensor alerts every ~4 hours.
Once you have brought your detector online, contact the Conserv Support Team to change your check in frequency so the leak detector does not send false offline alerts.
After the Conserv Support Team confirms they have sent the downlink to update your smart tape leak detector, you will need to force the tape to send a health check and accept the downlink changes by resetting the device.
Reset a Smart Tape Leak Detector To Update Check-in Frequency
Option 1 - Reset with a magnet
Swipe a magnet along the device; this will trigger a self-test, and the device will send a self-test message which will prompt it to receive our downlink. You can find a video on how to swipe a magnet here. Once you do it, you should see a white/magenta light flash as the sensor resets. Any fridge magnet should work.
Option 2 - Fake a leak event
Fake a leak event by getting a bit of water across at least 4 nodes. Use a damp paper towel (or both of your hands) since it needs to go across the black lines across 4 of the square sections (nodes). Important: For this to work, you must have correctly set up leak alerts, this should work to force the sensor to communicate and accept the downlink.
Option 3 - Do nothing and wait 4 hours
If you are busy, just wait about 4h for the leak detector to check in naturally on its own. It will accept the downlink then.
Set Up Leak Alerts
To set up leak alerts, see this article: Set up Events for Leaks
Troubleshooting and Support
- FAQ : Smart Tape Leak Detection Sensor
- If you need help, please contact the Conserv Support Team. Make sure you indicate the serial number for your device as indicated above.
- LAIIER Severn WLD™ User Manual