Useful information to troubleshoot a RAK gateway that does not come online.
Table of Contents
Introduction
Conserv currently supports two different gateways. One is the Tektelic KONA Micro and the other is the RAK WisGate Edge Lite 2. Make sure you are troubleshooting the correct gateway. This article refers to the RAK WisGate Edge Lite 2.
LED indicators
| LED | Status | Description |
|---|---|---|
| PWR | On | Gateway is powered on |
| Off | Gateway is powered off | |
| LoRa | On | LoRa module active |
| Off | LoRa module inactive | |
| Flashing | Indicates LoRa packet transmission/reception | |
| WLAN | AP Mode | |
| On | AP is up | |
| Off | AP is down | |
| Flashing | Data transmitting or receiving | |
| STA Mode | ||
| Slow Flash (1 Hz) | Disconnected from WiFi network | |
| On | Connected to WiFi network | |
| Flashing | Data transmitting or receiving | |
| LTE (Cellular data) | Slow Flash 1 (1800 ms bright / 200 ms dark) |
Searching for network (unregistered) |
| Slow Flash 2 (200 ms bright / 1800 ms dark) |
Idle (registered to network) | |
| Quick Flash (125 ms bright / 125 ms dark) |
Data transmitting or receiving | |
| Breathing LED | Red (fast blinking) | Abnormal (e.g., no internet) |
| Blue (slow blinking) | Normal operation | |
| ETH | On | Linkup |
| Off | Linkdown | |
| Flashing | Data transmitting and receiving | |
Support
If you need to open a Support Ticket, please provide any information on the LED indicators you see to help speed up troubleshooting.