If you want to return your Conserv equipment, but you still want to access your data, you can keep it in Conserv Cloud.
We will be sorry to see you go, and we hope you return in the future. However, this does not mean you have to go completely.
Conserv Cloud is free to everyone regardless of whether you have Conserv devices. Your Conserv Cloud account remains active even if you decide to return your equipment. You simply lose the capabilities that are related to Conserv Smart Collection Sensors (SCSs).
However, Conserv must unlink the devices from your account, so you should download your sensor data before you return your devices.
You can then import this historical data to Conserv Cloud as if it came from any other data logger. This way, you can continue to view and analyze your data there if you want.
If you decide to cancel your hardware subscription, please contact the Support Team so they can update your payment information and send you a return label for the equipment. Equipment must be returned to Conserv within 30 calendar days.