Troubleshoot Conserv Cloud Mobile App Issues
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      3. Troubleshoot Conserv Cloud Mobile App Issues

      Resolve Missing Sensors in Latest Readings

      If your sensors aren't showing up in Latest Readings in the Conserv Cloud Mobile App, follow these quick steps to resolve the issue.

      Table of Contents

      If your sensors are not appearing in the Latest Readings section of the Conserv Cloud Mobile App, try these simple troubleshooting steps.

      Restart the App

      1. Close the Conserv Cloud Mobile App completely.
      2. Reopen the app.
      3. Navigate to Latest Readings.
      4. Select the correct Location using the building icon on the top right.
      5. Swipe down to refresh the page.

      Navigate Away and Refresh 

      1. Select any other Home screen option (for example, Connect to Sensors).
      2. Return to Latest Readings.
      3. Swipe down to refresh the page.

      Support

      If your sensors still do not appear after trying these steps, contact the Support Team for assistance.