--- title: Gateway Port Requirements and Protocols description: If you're using the ethernet cable to connect your Conserv gateway to a network, here are some tips on our ports and protocols that you might find useful. --- [Skip to content](https://support.conserv.io/knowledge/gateway-port-requirements-and-protocols#main-content) English Show submenu for translations [Contact us](https://support.conserv.io/knowledge/kb-tickets/new?hsLang=en) [![Cnsrv\_wmM\_mix\_rgb - MEDIUM-1.png\]](https://support.conserv.io/hs-fs/hubfs/Cnsrv_wmM_mix_rgb%20-%20MEDIUM-1.png?height=40&name=Cnsrv_wmM_mix_rgb%20-%20MEDIUM-1.png)](https://conserv.io/) - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) Open main navigation Close main navigation - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) - English Show submenu for translations - [Contact us](https://support.conserv.io/knowledge/kb-tickets/new) - [Contact Us](https://support.conserv.io/knowledge/kb-tickets/new) [Contact Us](https://support.conserv.io/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Gateway Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#gateway-specifications) # Gateway Port Requirements and Protocols ## If you're using the ethernet cable to connect your Conserv gateway to a network, here are some tips on our ports and protocols that you might find useful.   ### Outbound access requirements There are two protocols that we use (TCP and UDP) and our gateway will connect out on the following ports: - **1700 (UDP)**  to host **router.us.tti.v3.conserv.io** - This is the port our gateway uses to send sensor messages.  Both inbound and outbound access on this port is required for sensor messages to be sent successfully.  The gateway will connect via this port. - **1883 MQTT / 8883 MQTTS** (TCP and UDP) to host **lorawan-oam.tektelic.com** - These are the ports our gateway uses to connect its MQTT/S connection, used for gateway statistics and extended system health information.  Sensor messages will still be sent if this port is blocked, but some extra information used for troubleshooting by Conserv support will not.  We may ask you to open this port if we are working on an issue together. We also load balance and there are 3 IP's behind **[lorawan-oam.tektelic.com](http://lorawan-oam.tektelic.com/)**: - Name: [ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com](http://ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com/) Address: 15.156.183.26 - Name: [ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com](http://ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com/) Address: 15.156.181.42 - Name: [ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com](http://ns-prod-ca-nlb-oam-e44dbfb525994bae.elb.ca-central-1.amazonaws.com/) Address: 3.98.247.222 **ICMP (Ping)** to host **8.8.8.8** - Our gateway uses a "ping" request to Google's DNS servers to determine whether or not the ethernet connection has internet access. If the gateway is unable to ping this address, the gateway will continue to route traffic over its cellular connection even when the ethernet cable is plugged in.   ### Open ports on the Conserv Gateway Conserv gateways ship with most services disabled for security purposes.  The one exception to this is SSH, or Secure Shell, access.  SSH is occasionally used by Conserv to assist local IT teams in troubleshooting the gateway.  SSH access to the gateway is secured with a complex set of credentials. If corporate policy requires that all ports on devices be closed, please contact Conserv support and we can disable that port on your gateway.  Note that this might make it harder for Conserv to support you in the future.  As an alternative, you can consider putting the gateway onto a separate VLAN to isolate it from the rest of your network. ### Static IP for your Conserv Gateway If your IT Department wishes to give you a static IP for the Conserv gateway, we can change those settings for you. Please [contact Conserv Support](https://support.conserv.io/knowledge/kb-tickets/new?hsLang=en) and provide the following information: - IP address - Subnet mask - Network gateway IP - [Introduction](https://support.conserv.io/knowledge/introduction?hsLang=en) - [Technical Details and Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#main-content) - [Sensor Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#sensor-specifications) - [Other Sensor Information](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#other-sensor-information) - [Gateway Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#gateway-specifications) - [Conserv Cloud Specifications](https://support.conserv.io/knowledge/technical-details-and-specifications?hsLang=en#conserv-cloud-specifications) - [Installation and Setup](https://support.conserv.io/knowledge/installation-and-setup?hsLang=en#main-content) - [Initial Setup](https://support.conserv.io/knowledge/installation-and-setup?hsLang=en#initial-setup) - [Add, Move, Swap and Merge Sensors](https://support.conserv.io/knowledge/installation-and-setup?hsLang=en#add-move-swap-and-merge-sensors) - [Configure Conserv Cloud](https://support.conserv.io/knowledge/configure-conserv-cloud?hsLang=en#main-content) - [Organize and Manage Locations and Spaces](https://support.conserv.io/knowledge/configure-conserv-cloud?hsLang=en#organize-and-manage-locations-and-spaces) - [Import Data](https://support.conserv.io/knowledge/configure-conserv-cloud?hsLang=en#import-data) - [Configure Levels](https://support.conserv.io/knowledge/configure-conserv-cloud?hsLang=en#configure-levels) - [Configure Events and Alerts](https://support.conserv.io/knowledge/configure-conserv-cloud?hsLang=en#configure-events-and-alerts) - [Profile and Account Management](https://support.conserv.io/knowledge/profile-and-account-management?hsLang=en) - [Manage Sensors](https://support.conserv.io/knowledge/manage-sensors?hsLang=en) - [Integrated Pest Management](https://support.conserv.io/knowledge/integrated-pest-management?hsLang=en) - [Analytics and Reports](https://support.conserv.io/knowledge/analytics-and-reports?hsLang=en#main-content) - [Manage Analytics Data](https://support.conserv.io/knowledge/analytics-and-reports?hsLang=en#manage-analytics-data) - [Preservation Metrics](https://support.conserv.io/knowledge/analytics-and-reports?hsLang=en#preservation-metrics) - [Reports](https://support.conserv.io/knowledge/analytics-and-reports?hsLang=en#reports) - [Mobile app](https://support.conserv.io/knowledge/mobile-app?hsLang=en) - [Troubleshooting](https://support.conserv.io/knowledge/troubleshooting?hsLang=en#main-content) - [Troubleshoot Conserv Cloud Issues](https://support.conserv.io/knowledge/troubleshooting?hsLang=en#troubleshoot-conserv-cloud-issues) - [Troubleshoot Sensor Issues](https://support.conserv.io/knowledge/troubleshooting?hsLang=en#troubleshoot-sensor-issues) - [Troubleshoot Gateway Issues](https://support.conserv.io/knowledge/troubleshooting?hsLang=en#troubleshoot-gateway-issues) - [Troubleshoot Conserv Cloud Mobile App Issues](https://support.conserv.io/knowledge/troubleshooting?hsLang=en#troubleshoot-conserv-cloud-mobile-app-issues) - [Community, Support, and Updates](https://support.conserv.io/knowledge/community-support-and-updates?hsLang=en) - [Support](https://support.conserv.io/knowledge) - [Blog](https://support.conserv.io/blog) [![Chill listening crop-3](https://support.conserv.io/hs-fs/hubfs/Cnsrv_wmM_mix_rgb-1.png?width=108&height=24&name=Cnsrv_wmM_mix_rgb-1.png "Chill listening crop-3")](https://conserv.io) Copyright © 2026, Conserv Solutions Inc.